Where this comes from

I haven’t worked with a home service business yet. This page comes from reading how small trades shops run their office, and from what’s already solved off the shelf.

Where I wouldn’t start

Most AI pitches to trades shops lead with missed calls, review requests and quote follow-ups. Those are real problems, and they’re already solved. You can buy a tool for each one this afternoon.

Where I would

The edges. The note a tech left that nobody can bill from. The balance that’s 60 days old. The warranty that needed registering last week. That’s the work that still runs on someone remembering.